Return & Refund Policy

We want you to love your order 
Because our products are food items, we cannot accept returns of items that were opened, used, or unsealed, for health and safety reasons.

When can you receive a refund or replacement?

We will happily help if:

• Your order arrived damaged

• You received the wrong item

• Your package is missing items

• The product arrived defective or unusable

How to request help

Please contact us within 48 hours of receiving your delivery, and include:

• Your order number

• Clear photos of the product and packaging

Email us at: hello@butbetter.co

Refunds

Once your claim is approved, we will offer one of the following:

• A replacement shipment

• A refund (full or partial, depending on the case)

Refunds are issued to the original payment method within 5-14 business days after approval.